About - El Pancho Mexican Restaurant
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Amenities and More
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Hard liquor
- Quick bite
- Small plates
- Wine
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Atmosphere
- Casual
- Cozy
- Trendy
Top Reviews
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i usually dont write reviews but after seeing the negative ones i decided i need to. My wife and i go here all the time and have never had a bad experience. The food has always been good and the service has been great as well. Whether its take out or dine in the food has always been consistent. Couldn't recommend this place enough.
We picked up a to-go order and got home and it wasn't correct. I called to tell them and have them fix the correct order and instead of apologizing, the girl was rude and hung up on me. I called back to make sure she had the order and she continued to be rude. When I walked in, there were three waitresses working and they all looked at me and ignored me, talking to each other in Spanish and laughing. Two went over to a table and started eating and the third finally came over and asked if she could help me. No one ever apologized for the us receiving the wrong order or the inconvenience of having to go back. What has happened to good customer service?
The charro beans were some of the best I've had in a very long time the street tacos were phenomenal corn tortillas cilantro and caramelized onions oh my God that is just absolutely wonderful and the sweet tea was pretty spot on I will be back very soon.